Sources of Federal Government and Employee Information
Table of Contents
Introduction to Info Source
Info Source: Sources of Federal Government and Employee Information provides information about the functions, programs, activities and related information holdings of government institutions subject to the Access to Information Act and the Privacy Act. It provides individuals and employees of the government (current and former) with relevant information to access personal information about themselves held by government institutions subject to the Privacy Act and to exercise their rights under the Privacy Act.
The Access to Information Act and the Privacy Act assign overall responsibility to the President of Treasury Board (as the designated Minister) for the government-wide administration of the legislation.
The Canada Deposit Insurance Corporation (CDIC) helps safeguard the stability of the financial system by providing deposit insurance against the loss of eligible deposits at member institutions in the event of failure and ensuring the orderly resolution of troubled member institutions.
CDIC was established in 1967 by the Canada Deposit Insurance Corporation Act. The Corporation is an agent of Her Majesty in right of Canada and is a Crown corporation named in Part I of Schedule III of the Financial Administration Act. The Corporation reports to Parliament through the Minister of Finance.
- View our 2021 CDIC Annual Report
The Corporation’s mandate is to:
- provide insurance against the loss of part or all of deposits;
- promote and otherwise contribute to the stability of the financial system in Canada;
- pursue the objects in paragraphs (1) and (2) for the benefit of persons having deposits with member institutions and in such a manner as to minimize the exposure of the Corporation to loss; and
- act as the resolution authority for its member institutions.
CDIC’s responsibilities include: insuring eligible deposits at CDIC member institutions in the event of a failure, including monitoring and assessing the risk of member institutions, building preparedness for resolutions, exercising its powers to resolve failing member institutions, managing and investing funds accumulated from the operations of the Corporation; and, promoting public awareness of CDIC deposit insurance.
Institutional Functions, Programs and Activities
CDIC’s main functions are to provide deposit insurance, promote and otherwise contribute to the stability of the financial system in Canada in such manner as will minimize the exposure of the Corporation to loss, and resolve failing member institutions.
CDIC insures eligible deposits that are held in CDIC member institutions. Many people deposit money into more than one account or financial product. CDIC insures eligible deposits SEPARATELY (up to $100,000, including principal and interest) for EACH of the following eight categories: deposits held in one name, deposits held in trust, deposits held in more than one name, deposits held in Registered Retirement Savings Plans (RRSPs), deposits held in Registered Retirement Income Funds (RRIFs), deposits held in Tax-Free Savings Accounts (TFSAs), deposits held in a Registered Education Savings Plan (RESP) and deposits held in a Registered Disability Savings Plan (RDSP).
To be eligible for deposit insurance, deposits must be payable in Canada. As a general rule, a deposit is considered to be payable in Canada if it is recorded at a branch or office of a CDIC member institution in Canada. Eligible deposits include savings accounts, chequing accounts, GICs or other term deposits, foreign currency deposits, money orders, certified cheques, and bank drafts issued by CDIC members.
CDIC actively monitors and assesses the performance of its member groups and of its membership as a whole in order to ensure that it can respond promptly to a potential deterioration in their circumstances. Monitoring and assessment of members includes a review of regulatory and public information, and ongoing communication with the Office of the Superintendent of Financial Institutions supervision teams and specialist groups.
Higher risk institutions are the subject of more intense monitoring and reporting; if warranted, they are included in CDIC’s intervention planning and coordination. Resolution planning includes identifying steps CDIC would undertake to reduce the risk of potential losses to CDIC, as well as issues that could impede the optimal recovery of assets or the speedy repayment to insured depositors under a resolution scenario. If a failure appears likely, CDIC establishes formal plans to proceed to a member examination, under which it would estimate losses under different resolution options in order to select the alternative that promotes and otherwise contributes to the stability of the financial system in Canada, protects depositors of member institutions and minimizes CDIC’s exposure to loss.
As resolution authority, CDIC has a number of tools to assist or resolve a failing member institution. Determination of which tool is used would depend on the circumstances of a particular situation and factors such as the size and complexity of the bank, its franchise value, as well as the current availability of any private sector buyer or other options. For CDIC’s largest and most complex member institutions that provide critical infrastructure in the Canadian financial system, CDIC has additional tools to ensure that CDIC has the ability to facilitate their resolution. CDIC provides guidance and feedback to Canada’s domestic systemically important banks (D-SIBs) to help members develop credible resolution plans. CDIC conducts the assessment of these resolution plans, and contributes to a number of domestic and international initiatives in this area.
Description: This class of record includes information obtained from depositors (including beneficiary information from nominee brokers, professional trustees and other trustees), member institutions, and Office of the Superintendent of Financial Institutions (OSFI) for the purpose of CDIC’s role as deposit insurer of its member institutions.
Document Types: Data sheets; attestations; policies; procedures; reports, results, agreements; disposal of assets; financial statements; loans; litigation; meeting minutes; deposit and beneficiary records; payments to depositors; unclaimed dividends.
Record Number: CDI TO 3110
- Deposit and Beneficiary Records
Description: This bank describes personal information related to deposit and beneficiary records: collected and used in connection with the failure of a CDIC member institution; or gathered in the course of a preparatory examination, testing exercise or as part of any compliance process.
- A preparatory examination is an examination pursuant to the Canada Deposit Insurance Corporation Act, by CDIC, or a person that acts on behalf of CDIC, of the books, records and accounts of a member institution relating to its deposit liabilities, where CDIC believes that the making of a deposit insurance payment is highly probable, and that it would be in the best interest of both the depositors and CDIC that preparation be made to make that payment as soon as possible.
- A compliance process refers to processes aimed at ensuring that member institutions, nominee brokers and/or professional trustees are compliant with the Canada Deposit Insurance Corporation Act and its associated regulations and by-laws.
- Testing exercises refer to exercises designed to verify quality and completeness of information submitted pursuant to the Canada Deposit Insurance Corporation Act.
- Simulations refer to simulations of the payment process designed to refine, assess or prepare CDIC operations.
- The above-noted activities may include personal information such as names, contact information, unique client identifiers, social insurance numbers, financial institution information, financial information, amount of payment, amount of dividends, and amount of interest earned on the unclaimed dividend and such information regarding interest as necessary to calculate interest earned from the date of last payment to the date of failure.
Class of Individuals: The information relates to depositors of member institutions where the depositors are nominee brokers, professional trustees or other trustees. The information also relates to individuals who are beneficiaries of those deposit accounts.
Purpose: The personal information is used to aggregate insured deposits for the purposes of determining insurance coverage, communicate with insured depositors, issue payments to insured depositors (including trustees), to keep a record of such payments, to conduct testing exercises to ensure accuracy of depositor and beneficiary records, and determine compliance with the Canada Deposit Insurance Corporation Act and its associated regulations and by-laws. The collection of personal information is authorized by the Canada Deposit Insurance Corporation Act and its associated regulations and by-laws. The Social Insurance Number is collected only in accordance with the following authorized activities: issuance of deposit insurance payments, conduct of preparatory examinations and when a member institution’s viability is in doubt or its failure is imminent.
Consistent Uses: This bank is also used to support: the carrying out and results of testing activities, compliance processes, preparatory examinations of member institutions leading to an assessment of CDIC’s exposure to loss in the event of the failure of that institution; to substantiate CDIC’s subrogated claim in the liquidation, from which payments are made by the court-appointed liquidator from the liquidation of assets; simulations of the payment process; and promote the stability of the financial system in Canada. The information may be used for audit, evaluation, development, and/or statistical purposes. Information may be shared with General Enquiries and Correspondence (PIB number CDI PPU 165).
Retention and Disposal Standards: Personal information related to a failure of a member institution will be retained for 10 years after the date of discharge of the court-appointed liquidator and then as long as CDIC deems appropriate. Personal information not related to a failure of a member institution, which is not collected for an administrative purpose, will be retained for up to 90 days.
RDA Number: 2000/007
Related Record Number: CDI TO 3110
TBS Registration: 003651
Bank Number: CDI PPU 005
- Unclaimed Dividends
Description: This bank describes information that is related to unclaimed dividends from estates of member institutions that have been wound-up under the Winding-Up and Restructuring Act. The personal information of impacted depositors may include: names, last known contact information, social insurance numbers, financial institution information, financial information, amount of unclaimed dividends, and amount of interest earned on the unclaimed dividend.
Class of Individuals: Depositors or their successors or heirs, entitled to unclaimed dividends in respect of uninsured deposits from the estates of member institutions that have been wound-up under the Winding-Up and Restructuring Act.
Purpose: The personal information is used to assist depositors, or their successors or heirs who contact CDIC to obtain dividends to which they are entitled and which arise from the liquidation of a member institution. The authority to collect personal information is: the Canada Deposit Insurance Corporation Act and the Canada Deposit Insurance Corporation by-laws. The Social Insurance Number is collected only in accordance with the following authorized activity: issuance of deposit insurance payments and when a member institution’s viability is in doubt or its failure is imminent.
Consistent Uses: A liquidator is appointed by the court to adjudicate all claims against the institution, including those of depositors for deposits not insured by CDIC; and to the extent that the estate has sufficient assets, the liquidator may distribute dividends to those depositors as partial recompense for their lost, uninsured deposits. Information may be shared with Deposit and Beneficiary Records PIB (PIB number CDI PPU 005) and with General Enquiries and Correspondence PIB (PIB number CDI PPU 165).
Retention and Disposal Standards: Personal information will be retained for 7 years after the date of discharge of the court-appointed liquidator and then the records are destroyed.
RDA Number: 2000/007
Related Record Number: CDI TO 3110
TBS Registration: 20090752
Bank Number: CDI PPU 311
Description: This class of record includes contact information for individuals who have a business relationship with CDIC.
Document Types: Correspondence, surveys, etc.
Record Number: CDI CORP 1600-3
Promoting Public Awareness of Deposit Insurance
Activities directed to promoting depositor awareness include a multi-year public awareness program on deposit insurance to increase and sustain awareness of deposit insurance and its benefits and limits, as well as managing CDIC’s Web site and toll-free information line.
Description: This class of record includes correspondence relating to enquiries and queries from depositors or the general public.
Document Types: Correspondence, etc.
Record Number: CDI CORP 1654
- General Enquiries and Correspondence
Description: This bank describes information that is related to general correspondence and general enquiries, whether they be in writing or telephone calls to CDIC’s toll free numbers. The personal information may include name, contact information, date of birth, Social Insurance Number, preferred language, telephone call unique number, telephone call auditory recording, financial institution information and financial information.
Class of Individuals: The information relates to depositors of member institutions, including nominee brokers, professional trustees or other trustees, callers to CDIC’s toll free numbers, email enquiries, general public, employees of member institutions, employees of the Corporation, persons hired through temporary help agencies, and contractors.
Purpose: The personal information is used to provide a service to the general public in accordance with the Corporation’s mandate. The authority to collect personal information is the Canada Deposit Insurance Corporation Act. The Social Insurance Number is collected in accordance with the following authorized activity: to provide deposit insurance against the loss of part or all of eligible deposits.
Consistent Uses: The information in this bank may also be used in reviewing, assessing and improving corporate policies and operational procedures and in assessing the need for legislative change. Records used in preparation of responses to incoming correspondence may also contain personal information about individuals that is sometimes provided by institutional officials to address issues and concerns raised in the incoming correspondence. The information in this bank may also be used for quality control purposes and in matters relating to safety concerns. Information received from enquiries to the toll free numbers may be shared with the Deposit and Beneficiary Records PIB (PIB number CDI PPU 005) and Unclaimed Dividends (PIB PPU 311).
Retention and Disposal Standards: Records will be retained for 2 years and then the records are destroyed.
RDA Number: 2000/007
Related Record Number: CDI CORP 1654
TBS Registration: 20090751
Bank Number: CDI PPU 165
Finance – Accounts Payable – Suppliers
Description: This class of record includes information related to individuals who are issued payments by CDIC, including vendors and suppliers who provide goods and services to CDIC, as well as information related to the administration of CDIC’s corporate insurance policies. Personal information may include: names, contact information, financial information, nature of expenses/claims, invoice details, payment details.
Document Types: Invoices, payment records, verification of receipt, travel and other expense claim forms, cheques, statements of account, corporate insurance policies and claims, etc.
Record Number: CDI CORP 1015
Internal services constitute groups of related activities and resources that are administered to support the needs of programs and other corporate obligations of an organization. These groups are management and oversight services, communications services, legal services, human resources management services, financial management services, information management services, information technology services, real property services, materiel services, acquisition services, and travel and other administrative services. Internal services include only those activities and resources that apply across an organization and not to those provided specifically to a program.
Acquisition services involve activities undertaken to acquire a good or service to fulfill a properly completed request (including a complete and accurate definition of requirements and certification that funds are available) until entering into or amending a contract.
- Procurement and Contracting Class of Record
Communications services involve activities undertaken to ensure that Government of Canada communications are effectively managed, well coordinated and responsive to the diverse information needs of the public. The communications management function ensures that the public—internal or external-receives government information, and that the views and concerns of the public are taken into account in the planning, management and evaluation of policies, programs, services and initiatives.
- Communications Class of Record
Financial Management Services
Financial management services involve activities undertaken to ensure the prudent use of public resources, including planning, budgeting, accounting, reporting, control and oversight, analysis, decision support and advice, and financial systems.
- Financial Management Class of Record
Human Resources Management Services
Human resources management services involve activities undertaken for determining strategic direction, allocating resources among services and processes, as well as activities relating to analyzing exposure to risk and determining appropriate countermeasures. They ensure that the service operations and programs of the federal government comply with applicable laws, regulations, policies and plans.
- Awards (Pride and Recognition) Class of Record
- Classification of Positions Class of Record
- Compensation and Benefits Class of Record
- Employment Equity and Diversity Class of Record
- Hospitality Class of Record
- Human Resources Planning Class of Record
- Labour Relations Class of Record
- Occupational Health and Safety Class of Record
- Official Languages Class of Record
- Performance Management Reviews Class of Record
- Recruitment and Staffing Class of Record
- Applications for Employment Personal Information Bank
- Employee Personnel Record Personal Information Bank
- Personnel Security Screening Personal Information Bank
- Staffing Personal Information Bank
- Values and Ethics Codes for the Public Sector and Organizational code(s) of Conduct Personal Information Bank
- Relocation Class of Record
- Training and Development Class of Record
Information Management Services
Information management services involve activities undertaken to achieve efficient and effective information management to support program and service delivery; foster informed decision making; facilitate accountability, transparency and collaboration; and preserve and ensure access to information and records for the benefit of present and future generations.
- Access to Information and Privacy Class of Record
- Information Management Class of Record
Information Technology Services
Information technology services involve activities undertaken to achieve efficient and effective use of information technology to support government priorities and program delivery, to increase productivity, and to enhance services to the public.
Legal services involve activities undertaken to enable government departments and agencies to pursue policy, program and service delivery priorities and objectives within a legally sound framework.
Management and Oversight Services
Management and oversight services involve activities undertaken for determining strategic direction and allocating resources among services and processes, as well as those activities related to analyzing exposure to risk and determining appropriate countermeasures. They ensure that the service operations and programs of the federal government comply with applicable laws, regulations, policies or plans.
- Cooperation and Liaison Class of Record
- Executive Services Class of Record
- Internal Audit and Evaluation Class of Record
Material services involve activities undertaken to ensure that material can be managed by departments in a sustainable and financially responsible manner that supports the cost-effective and efficient delivery of government programs.
Real Property Services
Real property services involve activities undertaken to ensure that real property is managed in a sustainable and financially responsible manner, throughout its life cycle, to support the cost-effective and efficient delivery of government programs.
Travel and Other Administrative Services
Travel and other administrative services include Government of Canada travel services, as well as those other internal services that do not smoothly fit with any of the internal services categories.
- Administrative Services Class of Record
- Boards, Committees and Council Class of Record
- Business Continuity Planning Class of Record
- Disclosure to Investigative Bodies Class of Record
- Proactive Disclosure Class of Record
- Security Class of Record
- Identification Cards and Access Badges Personal Information Bank
- Disclosure of Wrongdoing in the Workplace Personal Information Bank
- Personnel Security Screening Personal Information Bank
- Security Incidents and Privacy Breaches Personal Information Bank
- Security Video Surveillance and Temporary Visitor Access Control Logs and Access Badges Personal Information Bank
- Travel Class of Record
Classes of Personal Information
Information from OSFI
CDIC receives supervisory data and information from the Office of the Superintendent of Financial Institutions (OSFI) on CDIC member institutions. This may contain information by which an individual could be identified, however, this is not frequent in the normal course of business.
For higher-risk members subject to increased supervisory scrutiny, more granular data or information may be provided to CDIC by which an individual could be identified.
This information is used for risk monitoring and resolution preparedness purposes and not used for any administrative purposes with respect to the individual.
Information from Member Institutions
CDIC may request data and information from its members for risk monitoring and resolution planning purposes which may contain information by which an individual could be identified. This information is used to allow CDIC to assess the risk of these members.
This information is used for risk monitoring purposes and resolution preparedness purposes and is not used for any administrative purposes with respect to the individual.
A special examination is an examination of the affairs of a member institution conducted by or on behalf of CDIC for a specified purpose at such times as CDIC may require. CDIC may request data from a member institution during a special examination. CDIC may receive information by which an individual could be identified.
Under the Canada Deposit Insurance Corporation Resolution Planning By-law, CDIC’s largest member institutions (domestic systemically important banks) submit resolution plans to CDIC. While not directly requested or required in a resolution plan, CDIC may receive information by which an individual could be identified.
This information is used for resolution preparedness purposes and not used for any administrative purposes with respect to the individual.
Asset Information obtained from a Member Institution
This class of personal information relates to individuals who have a loan and/or financing agreement with a member institution. The personal information might have been gathered incidentally by a court appointed liquidator in respect of assets of a member institution in liquidation; or by third parties, such as law firms, asset tracers, real estate appraisers and others. This type of information, is retrievable by name of the member institution only and is not used for an administrative purpose with respect to the individual.
- Resolution Playbook (Estate and Liquidation Management Guideline, Closure Manual for Liquidators and Bridge Bank Manual)
- Training Manual: 1-800 Information Service
- CDIC Resolution Plan Guidance for Domestic Systemically Important Banks
Please see “How to Make a Request” for information on how to file a formal and informal request for information with CDIC. Please see the following link for summaries of completed Access to Information requests:
Completed Access to Information Requests | Open Government.
For additional information about the programs and activities of the Canada Deposit Insurance Corporation, please contact:
Communications and Public Affairs
50 O’Connor Street, 17th Floor
Ottawa, Ontario K1P 6L2
Canada Deposit Insurance Corporation
50 O’Connor Street, 17th Floor
Canada Deposit Insurance Corporation
79 Wellington Street West, Suite 1200