InfoSource

Sources of Federal Government and Employee Information

Table of Contents

General Information

Institutional Functions, Programs and Activities

Additional Information

General Information

Introduction to Info Source

Info Source: Sources of Federal Government and Employee Information provides information about the functions, programs, activities and related information holdings of government institutions subject to the Access to Information Act and the Privacy Act. It provides individuals and employees of the government (current and former) with relevant information to access personal information about themselves held by government institutions subject to the Privacy Act and to exercise their rights under the Privacy Act.

The Introduction and an list of institutions subject to the Access to Information Act and the Privacy Act are available centrally.

The Access to Information Act and the Privacy Act assign overall responsibility to the President of Treasury Board (as the designated Minister) for the government-wide administration of the legislation.

Background

The Canada Deposit Insurance Corporation (CDIC) was established in 1967 by the Canada Deposit Insurance Corporation Act. The Corporation is an agent of Her Majesty in right of Canada and is a Crown corporation named in Part I of Schedule III of the Financial Administration Act. The Corporation reports to Parliament through the Minister of Finance.

View our 2016 CDIC Annual Report.

Responsibilities

The Corporation's mandate is to provide insurance against the loss of part or all of deposits and to promote and otherwise contribute to the stability of the financial system in Canada. These objects are to be pursued for the benefit of persons having deposits with member institutions and in such a manner as to minimize the exposure of the Corporation to loss.

CDIC’s responsibilities include: insuring eligible deposits at CDIC member institutions in the event of a failure, including monitoring and assessing the risk of member institutions, building preparedness for resolutions, exercising its powers to resolve failing member institutions, managing and investing funds accumulated from the operations of the Corporation; and, promoting public awareness of CDIC deposit insurance.  

Institutional Functions, Programs and Activities

CDIC’s main function is to provide deposit insurance and promote and otherwise contribute to the stability of the financial system in Canada, in such manner as will minimize the exposure of the Corporation to loss.
CDIC insures eligible deposits at each CDIC member institution up to a maximum of $100,000 (principal and interest combined) per depositor (or, in the case of joint deposits, per set of joint owners), for each of the following: deposits held in one name, deposits held in trust for another person, joint deposits (deposits held in more than one name), deposits held in Registered Retirement Savings Plans (RRSPs), deposits held in Registered Retirement Income Funds (RRIFs), deposits held in Tax-Free Savings Accounts (TFSAs), and deposits held for paying realty taxes on mortgaged property. To be eligible for deposit insurance, deposits must be payable in Canada, and in Canadian currency. As a general rule, a deposit is considered to be payable in Canada if it is recorded at a branch or office of a CDIC member institution in Canada. Eligible deposits include savings accounts, chequing accounts, GICs or other term deposits with an original term to maturity of 5 years or less, money orders, certified cheques, and bank drafts issued by CDIC members.

CDIC actively monitors and assesses the performance of its member groups and of its membership as a whole in order to ensure that it can respond promptly to a potential deterioration in their circumstances.  Monitoring and assessment of members includes a review of regulatory and public information, and ongoing communication with the Office of the Superintendent of Financial Institutions supervision teams and specialist groups.

Higher risk institutions are the subject of more intense monitoring and reporting; if warranted, they are included in CDIC’s intervention planning and coordination.  Resolution planning includes identifying steps CDIC would undertake to reduce the risk of failure and potential losses to CDIC, as well as issues that could impede the optimal recovery of assets or the speedy repayment to insured depositors under a resolution scenario.  If a failure appears likely, CDIC establishes formal plans to proceed to a member examination, under which it would estimate losses under different resolution options in order to select the alternative that minimizes CDIC’s exposure to loss.

CDIC has a number of tools to assist or resolve a failing member institution. Determination of which tool is used would depend on the circumstances of a particular situation and factors such as the size and complexity of the bank, its franchise value, as well as the current availability of any private sector buyer or other options. For CDIC’s largest and most complex member institutions that provide critical infrastructure in the Canadian financial system, a number of key initiatives ensure that CDIC has the ability to deal with their failure. CDIC provides guidance and feedback to Canada’s domestic systemically important banks (D-SIBs) to help members develop credible resolution plans. CDIC conducts the assessment of these resolution plans, and contributes to a number of domestic and international initiatives in this area. 

Failed Member Institutions - Intervention

Description:  This class of record includes personal information obtained when a member institution is closed, insured deposits are reimbursed, or the assets of the failed member are distributed to the bank's depositors and other creditors through a court-supervised liquidation process, i.e., appointment of agents, wind-up process, payments to depositors, liquidation of assets and final dissolution. The records held may include customer names, current and last known contact information, social insurance numbers, financial institution information, financial information, amount of payment, amount of dividends (claimed and unclaimed), and amount of interest earned on the unclaimed dividend.

Document Types: Agreements; disposal of assets; financial statements; loans; litigation; meetings; payments to depositors; and reports; unclaimed dividends.
Record Number: CDI TO 3110

  • Payments to Depositors and Deposit Records
    Description: This bank describes information related to records of payments to insured depositors whose institution has failed; and deposit records gathered in the course of an examination or as part of any systems compliance verification process, including the validation of the data footprint. This includes personal information such as names, contact information, social insurance numbers, financial institution information, financial information, amount of payment, amount of dividends, and amount of interest earned on the unclaimed dividend and such information regarding interest as necessary to calculate interest earned from the date of last payment to the date of failure.

    Class of Individuals: The information relates to depositors of member institutions that were at risk of becoming insolvent, subsequently were deemed insolvent, or were the subject of a systems compliance verification, including the validation of the data footprint, by CDIC.

    Purpose: The personal information is used to issue payments to insured depositors, keep a record of payments made to insured depositors, to substantiate CDIC's subrogated claim in the liquidation, to promote the stability of the financial system, and to monitor member institutions. The collection of personal information is authorized by the Canada Deposit Insurance Corporation Act and the CDIC Deposit Insurance Policy By-law. The Social Insurance Number is collected in accordance with the following authorized activities: issuance of deposit insurance payments, conduct of preparatory examinations, promoting the stability of the financial system, and monitoring member institutions.

    Consistent Uses: This bank is also used to support: the results of preparatory examinations of member institutions leading to an assessment of CDIC's exposure to loss in the event of the failure of that institution; actual payments to depositors of insolvent members; CDIC's subrogated claim in the liquidation, from which payments are made by the court-appointed liquidator from the liquidation of assets; and simulations of the payment process designed to refine, assess or prepare CDIC operations. The information may be used for audit, evaluation, development, and/or statistical purposes. Information may be shared with General Enquiries and Correspondence (PIB number CDI PPU 165) and Unclaimed Dividends (PIB PPU 311).

    Retention and Disposal Standards: Records will be retained for 7 years after the date of discharge of the court-appointed liquidator and then as long as CDIC deems appropriate.
    RDA Number: 2000/007
    Related Record Number: CDI TO 3110
    TBS Registration: 003651
    Bank Number: CDI PPU 005
  • Unclaimed Dividends
    Description: This bank describes information that is related to unclaimed dividends from estates of member institutions that have been determined to be incapable of meeting their deposit obligations. The personal information of the depositor may include: names, last known contact information, social insurance numbers, financial institution information, financial information, amount of unclaimed dividends, and amount of interest earned on the unclaimed dividend. Note: As all attempts to contact these claimants have been unsuccessful, it is likely that the information is too old to be valid or is incomplete. Invariably, some depositors are not found.

    Class of Individuals: Individuals, estate holders, estate executors or trustees of individuals entitled to unclaimed dividends on estates of member institutions that have been determined to be incapable of meeting their deposit obligations.

    Purpose: The personal information is used to assist members of the general public, estate holders, estate executors or trustees who contact CDIC to obtain dividends to which they are entitled and which arise from the liquidation of a member institution. The authority to collect personal information is: the Canada Deposit Insurance Corporation Act and the Canada Deposit Insurance Corporation by-laws. The Social Insurance Number is collected in accordance with the following authorized activity: to provide deposit insurance against the loss of part or all of eligible deposits.

    Consistent Uses: A liquidator is appointed by the court to adjudicate all claims against the institution, including those of depositors; and to the extent that CDIC has not covered deposits, the liquidator must distribute dividends to those depositors. CDIC may collect and use the SIN when a member institution fails in order to administer files relating to deposit insurance payments under the Canada Deposit Insurance Corporation Act. Information may be shared with Payment to Depositors and Deposit Records PIB (PIB number CDI PPU 005) and with General Enquiries and Correspondence PIB (PIB number CDI PPU 165).
    Retention and Disposal Standards: Records will be retained for 7 years after discharge of the liquidator and then the records are destroyed.

    RDA Number: 2000/007
    Related Record Number: CDI TO 3110
    TBS Registration: 20090752
    Bank Number: CDI PPU 311

Member Institutions – Relations

Description: This class of record includes personal information obtained from various individuals who have applied for a policy of deposit insurance on behalf of a financial institution (including contact information, work history, personal information of promoters, and certain shareholders etc.) The records may also include personal information obtained in the course of the development of resolution plans (contact information of various member institution officials.) It may also contain records of loans to debtors, commitments to extend credit, lease financing, and foreclosed assets held for sale, overdrafts, including those on savings and chequing accounts, and records of retirement obligations of the member institution in regards to special or preparatory examinations.

Document Types: Applications for membership; financial statements; policies and certificates of membership; borrowing and lending guidelines; premium administration; regulatory reports; and the use of marks and signs in advertisements and on investment instruments.
Record Number: CDI CORP 2700

  • Applications for Deposit Insurance by Provincial Institutions
    Description: This bank describes the personal information obtained from officers, directors, promoters, and certain shareholders of financial institutions who have applied for a policy of deposit insurance on behalf of their financial institutions. Such information may include the individual's full name; home address; telephone number; facsimile number; and email address; marital status; spouse and/or beneficiaries; personal financial details (which may include financial statements, income tax returns which individuals may have forwarded to CDIC of their own accord, shareholdings, etc.); and employment status and work history; and other information that may normally be included in a curriculum vitae.

    Class of Individuals: Individuals involved in an application for a policy of deposit insurance and individuals whose names have been provided as spouses and/or beneficiaries of applicants.
    Purpose: The purpose of this information is to assist CDIC in assessing the insurability of financial institutions that have sought membership with CDIC.
    Consistent Uses: At present, there are no consistent uses for this information.

    Retention and Disposal Standards: The records are reviewed on an ongoing basis and information that is more than 7 years old is removed.
    RDA Number: 2000/007
    Related Record Number: CDI CORP 2700
    TBS Registration: 007058
    Bank Number: CDI PPU 270
  • Resolution Plans
    Description:  This bank describes information which may be accumulated by CDIC in the course of preparing its resolution plans.  The personal information may include names, functions and contact information of various company officials.  Such personal information is stored as part of the general subject files where records are not retrieved by name of individual or other personal identifier.  This form of personal information is retrievable by name of member institution and year only and is not used for an administrative purpose with respect to the individual. 

    Class of Individuals: The information relates to directors and officers of CDIC member institutions, their affiliates and subsidiaries, and group entities.
    Purpose: The personal information is collected to ensure that the Corporation may contact or provide notice to the directors and officers of CDIC member institutions, their affiliates, subsidiaries and group entities, in the event that the Corporation determines the need to contact them in connection with a failure or other exercise of its powers under the Act and may be collected in the development of resolution plans for CDIC member institutions.

    The authority to collect personal information is in subsections 10(1), 11(2)(g), and 18(3) of the Canada Deposit Insurance Corporation Act and sections 15, 16, and 16.1 of the Canada Deposit Insurance Corporation Deposit Insurance Policy By-law.

    Consistent Uses: CDIC may share the personal information with the Office of the Superintendent of Financial Institutions.
    Retention and Disposal Standards: Records will be retained for 7 years and then destroyed.  However, if the member institution goes into failure, then the information is retained for 7 years after the date of discharge of the court-appointed liquidator and is then destroyed.

    RDA Number: 2000/007 
    Related Record Number: CDIC CORP 2700
    TBS Registration: 20140007
    Bank Number: CDIC PPU 271

     

  • Special Examinations
    Description: This bank describes information that is related to records of loans to debtors, commitments to extend credit, lease financing, and foreclosed assets held for sale, overdrafts, including those on savings and chequing accounts, and records of retirement obligations of the member institution, all of which is gathered either with a view to determining whether there should be a special examination or in the course of a special examination at a member institution. A special examination is an examination of the affairs of a member institution conducted by or on behalf of CDIC for a specified purpose at such times as CDIC may require. It may also be gathered in the course of a systems compliance verification process. The personal information may include: names, social insurance numbers, contact information, financial institution information, and financial information. It may also include employees' years of service for member institution and pension calculation.

    Class of Individuals: The information relates to customers, whether they be individuals or directors or senior management of companies, or guarantors, and employees of financial institutions that are the subject of: (a) a special examination, an inspection, or a request for information by the Canada Deposit Insurance Corporation; or (b) an inspection, a request for information or a review by a regulatory authority, the Bank of Canada or the Department of Finance.

    Purpose: The personal information is used to monitor the viability of member institutions, to estimate the value of the assets on a fair market value and a liquidation basis, and to determine whether any particular steps should be taken in respect of a member institution and in particular, determining potential resolution alternatives, and to keep a record of relevant information to substantiate decisions in respect of an institution. The authority to collect personal information is the Canada Deposit Insurance Corporation Act. The Social Insurance Number is collected in accordance with the following authorized activities: special examination, inspection, or request for information to examine the affairs of a member institution conducted by or on behalf of CDIC for a specified purpose at such times as CDIC may require.

    Consistent Uses: This includes information that was disclosed to CDIC by a regulatory authority.
    Retention and Disposal Standards: Records will be retained for 7 years after the conclusion of the special examination and then, the records are destroyed. If the member institution goes into failure, then the information is retained for 7 years after the date of discharge of the court-appointed liquidator and is then destroyed.

    RDA Number: 2000/007
    Related Record Number: CDI CORP 2700
    TBS Registration: 20090753
    Bank Number: CDI PPU 006

External Contacts

Description: This class of record includes contact information for individuals who have a business relationship with CDIC.
Document Types: Correspondence, surveys, etc.
Record Number: CDI CORP 1600-3

Promoting Public Awareness of Deposit Insurance

Activities directed to promoting depositor awareness include a multi-year public awareness program on deposit insurance to increase and sustain awareness of deposit insurance and its benefits and limits, as well as managing CDIC’s Web site and toll-free information line.

Enquiries

Description: This class of record includes correspondence relating to enquiries and queries from depositors or the general public.
Document Types: Correspondence, etc.
Record Number: CDI CORP 1654

  • General Enquiries and Correspondence
    Description: This bank describes information that is related to general correspondence and general enquiries, whether they be in writing or telephone calls to CDIC's toll free numbers. The personal information may include name, contact information, date of birth, Social Insurance Number, preferred language, telephone call unique number, telephone call auditory recording, financial institution information and financial information.

    Class of Individuals: Depositors, callers to CDIC's toll free numbers, email enquiries, involving general public, employees of member institutions, employees of the Corporation, persons hired through temporary help agencies, and contractors.

    Purpose: The personal information is used to provide a service to the general public in accordance with the Corporation's mandate. The authority to collect personal information is the Canada Deposit Insurance Corporation Act. The Social Insurance Number is collected in accordance with the following authorized activity: to provide deposit insurance against the loss of part or all of eligible deposits.

    Consistent Uses: The information in this bank may also be used in reviewing, assessing and improving corporate policies and operational procedures and in assessing the need for legislative change. Records used in preparation of responses to incoming correspondence may also contain personal information about individuals that is sometimes provided by institutional officials to address issues and concerns raised in the incoming correspondence. The information in this bank may also be used for quality control purposes and in matters relating to safety concerns. Information received from enquiries to the toll free numbers may be shared with the Payment to Depositors and Deposit Records PIB (PIB number CDI PPU 005) and Unclaimed Dividends (PIB PPU 311).
  • Retention and Disposal Standards: Records will be retained for 2 years and then the records are destroyed.
    RDA Number: 2000/007
    Related Record Number: CDI CORP 1654
    TBS Registration: 20090751
    Bank Number: CDI PPU 165

Finance – Accounts Payable – Suppliers
Description:  This class of record includes information related to individuals who are issued payments by CDIC, including vendors and suppliers who provide goods and services to CDIC.  Personal information may include:  names, contact information, financial information, nature of expenses/claims, invoice details, payment details.
Document Types:  Invoices, payment records, verification of receipt, travel and other expense claim forms, cheques, statements of account, etc.
Record Number: CDI CORP 1015

Internal Services

Internal services constitute groups of related activities and resources that are administered to support the needs of programs and other corporate obligations of an organization. These groups are management and oversight services, communications services, legal services, human resources management services, financial management services, information management services, information technology services, real property services, materiel services, acquisition services, and travel and other administrative services. Internal services include only those activities and resources that apply across an organization and not to those provided specifically to a program.

Acquisition Services

Acquisition services involve activities undertaken to acquire a good or service to fulfill a properly completed request (including a complete and accurate definition of requirements and certification that funds are available) until entering into or amending a contract.

Communications Services

Communications services involve activities undertaken to ensure that Government of Canada communications are effectively managed, well coordinated and responsive to the diverse information needs of the public. The communications management function ensures that the public—internal or external—receives government information, and that the views and concerns of the public are taken into account in the planning, management and evaluation of policies, programs, services and initiatives.

Financial Management Services

Financial management services involve activities undertaken to ensure the prudent use of public resources, including planning, budgeting, accounting, reporting, control and oversight, analysis, decision support and advice, and financial systems.

Human Resources Management Services

Human resources management services involve activities undertaken for determining strategic direction, allocating resources among services and processes, as well as activities relating to analyzing exposure to risk and determining appropriate countermeasures. They ensure that the service operations and programs of the federal government comply with applicable laws, regulations, policies and plans.

Information Management Services

Information management services involve activities undertaken to achieve efficient and effective information management to support program and service delivery; foster informed decision making; facilitate accountability, transparency and collaboration; and preserve and ensure access to information and records for the benefit of present and future generations.

Information Technology Services

Information technology services involve activities undertaken to achieve efficient and effective use of information technology to support government priorities and program delivery, to increase productivity, and to enhance services to the public.

Legal services

Legal services involve activities undertaken to enable government departments and agencies to pursue policy, program and service delivery priorities and objectives within a legally sound framework.

Management and Oversight Services

Management and oversight services involve activities undertaken for determining strategic direction and allocating resources among services and processes, as well as those activities related to analyzing exposure to risk and determining appropriate countermeasures. They ensure that the service operations and programs of the federal government comply with applicable laws, regulations, policies or plans.

Material Services

Material services involve activities undertaken to ensure that material can be managed by departments in a sustainable and financially responsible manner that supports the cost-effective and efficient delivery of government programs.

Real Property Services

Real property services involve activities undertaken to ensure that real property is managed in a sustainable and financially responsible manner, throughout its life cycle, to support the cost-effective and efficient delivery of government programs.

Travel and Other Administrative Services

Travel and other administrative services include Government of Canada travel services, as well as those other internal services that do not smoothly fit with any of the internal services categories.

Classes of Personal Information

OSFI Examination Reports

As part of its mandate, CDIC receives regular reports from the financial regulator, OSFI, on the health of CDIC's member institutions. These reports have infrequently contained information as to an individual's financial exposure to a member institution. This information, however, being in paper form, is not retrievable by any personal identifier and is not used for an administrative purpose with respect to the individual.

Asset Information obtained from a Member Institution

This class of personal information relates to individuals who have a loan and/or financing agreement with a member institution subject to CDIC intervention. The personal information might have been gathered incidentally by a court appointed liquidator in respect of assets of a member institution in liquidation; or by third parties, such as law firms, asset tracers, real estate appraisers and others. This type of information, however, is retrievable by name of the member institution only and is not used for an administrative purpose with respect to the individual.

Manuals

  • CDIC Policy Manual-Corporate Management
  • Intervention Manuals: Closure Guidelines for Liquidator; and Estate and Liquidation Management Guideline
  • Training Manual: 1-800 Information Service

Additional Information

Please see the introduction for general information on access procedures under the provisions of the Access to Information Act and the Privacy Act.
Please see “How to Make a Request” for information on how to file a formal and informal request for information with CDIC. Please see the following link for summaries of completed Access to Information requests: Completed Access to Information Requests | Open Government.

For additional information about the programs and activities of the Canada Deposit Insurance Corporation, please contact:
Communications and Public Affairs
50 O'Connor Street, 17th Floor
Ottawa, Ontario K1P 6L2  
Telephone: 613-996-2081
Internet: www.cdic.ca

Reading Room

In accordance with the Access to Information Act and Privacy Act, an area on the premises will be made available should the applicant wish to review materials on site. The address is:

Canada Deposit Insurance Corporation
50 O'Connor Street, 17th Floor
Ottawa, Ontario

Or

Canada Deposit Insurance Corporation
79 Wellington Street West, Suite 1200
Toronto, Ontario